Role Description/Criteria
About the role
As the first point of contact for many prospective families, the Enrolment Officer plays a key role in guiding families through the enrolment journey and promoting the College as a welcoming and thriving learning community.
Key responsibilities include:
- Managing enrolment enquiries, applications and offers
- Coordinating tours, interviews and orientation activities
- Maintaining accurate enrolment records and data
- Supporting scholarship and bursary administration
- Building relationships with prospective families and feeder schools
- Assisting with Open Days and community events
About You
You will demonstrate:
- Experience in enrolments, admissions or customer engagement
- Outstanding communication and relationship-building skills
- Strong administrative capability and attention to detail
- Experience using databases, CRM or student management systems (ideally Enrol HQ)
- A warm, professional and highly organised approach
Why Join Us?
At Mount Lilydale Mercy College, we value our people and are committed to creating a workplace where staff feel supported, connected and empowered to thrive.
- Inclusive and vibrant community
- Passionate and dedicated team environment
- Professional growth opportunities
- Excellent facilities and resources
- Employee Assistance Program (EAP)
- Salary packaging opportunities
- Onsite parking provided
Applications close at 9.00am on Monday 8 June 2026. Applications will be reviewed as they are received and interviews may commence prior to the closing date. The College reserves the right to appoint a suitable candidate before applications close.
The successful candidate must have the relevant rights to work in Australia, a current Working with Children Check and a current National Police Check (or be in possession of such prior to commencing).
Mount Lilydale Mercy College is committed to the safety, wellbeing and inclusion of all children and young people. We are an equal opportunity employer.
Application Procedure
Before applying, applicants are asked to review the Position Description to gain a clear understanding of the role and its requirements.
Applications must include:
- A covering letter that addresses the selection criteria within the Position Description
- A current CV
- A completed Application Form
Documentation should be merged into a single PDF document.
Applications should be sent directly to the Human Resources team at employment@mlmc.vic.edu.au.